Return Policy

1. Introduction

At aibooki.com, we strive to provide high-quality, custom-made personalized children's books. We are pleased to offer a 30-day full money-back guarantee, no questions asked, to ensure complete customer satisfaction.

2. 30-Day Money-Back Guarantee

If for any reason you are not completely satisfied with your purchase, you may return your book within 30 days from the date of receipt for a full refund.

To initiate a return, please follow these steps:

1. Contact Us: Notify us within 30 days of receiving your book by emailing support@aibooki.com with your order number and your intent to return.
2. Return Instructions: We will provide you with simple return instructions and a prepaid return shipping label.
3. Refund: Upon receipt and inspection of the returned book, we will process your full refund to the original payment method. Refund processing time can take up to 14 days.

3. Non-Returnable Items

Refund requests received after the 30-day period from order receipt are not eligible.

4. Contact Us

If you have any questions about our Return Policy, please contact us at support@aibooki.com.